Hardware area tasks: Monitoring the purchase of computer equipment
Technical control of purchased equipment
Repairing process
Supervision of contractors activities
Tasks within the area of network: Proper maintenance of network equipment Full knowledge of equipment usage Maintenance, supporting and troubleshooting of equipment Informing any need or changes to IT management
Software tasks: Following up and providing proper solutions to solve software problems and improving systems Advising subset units in the field of computer Coordination with IT Management about software support contracts Technical knowledge of relevant software Following up and monitoring the process of back up file Being informed of any software changes
Duties in the field of website:Familiarity with ICARUS software and the address of the web site Familiarity with standards of website Updating website contents Website monitoring, transmission and following the problems
Duties in the field of automation: Fully awareness of automation software Practical familiarity with Official automation in order to teaching the software
Duties in the field of internet: Familiarity with VPN and Dial-up systems Diagnosing systems' errors Guiding users in the field of internet Familiarity with the University bandwidth and Guiding the users