Hardware area tasks:
Monitoring the purchase of computer equipment
Technical control of purchased equipment
Repairing process
Supervision of contractors activities
Tasks within the area of network:
Proper maintenance of network equipment
Full knowledge of equipment usage
Maintenance, supporting and troubleshooting of equipment
Informing any need or changes to IT management
Software tasks:
Following up and providing proper solutions to solve software problems and improving systems
Advising subset units in the field of computer
Coordination with IT Management about software support contracts
Technical knowledge of relevant software
Following up and monitoring the process of back up file
Being informed of any software changes
Duties in the field of website:
Familiarity with ICARUS software and the address of the web site
Familiarity with standards of website
Updating website contents
Website monitoring, transmission and following the problems
Duties in the field of automation:
Fully awareness of automation software
Practical familiarity with Official automation in order to teaching the software
Duties in the field of internet:
Familiarity with VPN and Dial-up systems
Diagnosing systems' errors
Guiding users in the field of internet
Familiarity with the University bandwidth and Guiding the users
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