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Moslem Hessam, Heydar Arash, Akram Sanagoo, Leyla Juybari,
Volume 0, Issue 0 (2-2008)
Abstract

Background and Objectives: Since the students are the most important part of university, their satisfaction with educational services is necessary to improve the quality of system. Electronic registration has initially been conducted since 2003 in Iranian universities; therefore, it is a necessity to carry out a research to explore the students view points.
Materials and Methods: We performed this descriptive study on 490 students. The instrument was a researcher made questionnaire that its validity and reliability were confirmed.
Results: Based on the study, the subjects' satisfaction is high (33.9%), moderate (59.8%), and low (6.3%). The students also ask for casier access to computer, further chance to do registration, high quality soft ware, friendly staff, and corporative advisors and no bureaucracy. Generally, studen s have excellent and satisfactory view.
 Conclusion: the students as the actual users of education services are satisticd with electronic registration; therefore, every ellort should be made to promote the quality of Services.

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